Team

Carol R. Gross


Executive Director

Carol R. Gross

Executive Director

Carol R. Gross MSOL

Executive Director

Carol has been working in the human services field for 32 years, graduating with a BS in Social Work from Cairn University and an MS in Organizational Leadership from Geneva College. Carol joined MYCS in 2000 as the Senior Manager of Clinical and Community Operations and now serves as the Executive Director. Carol is committed to providing MH, IDD and Addiction Services to the Mon Valley, promoting wellness and independent for those served by MYCS.

James Wyler


Senior Director

James Wyler

Senior Director

James Wyler, MA, CPRP

Senior Director of Clinical and Community Operations

Jim has worked in the Behavioral Health field for over 24 years, in a variety of Human Services settings and positions, and has been with MYCS since 1999. In addition to his Master’s Degree in Counseling from IUP, Jim also maintains his status as a Certified Psychiatric Rehabilitation Practitioner. Jim is responsible for program operations and development, quality assurance activities, and improving access across the agency’s service lines. Jim is a resident of our local community, committed to the health and wellness of our neighborhood families.

 

Tom Rector


Director of Finance

Tom Rector

Director of Finance

Tom Rector CHFP

Director of Finance

Tom joined MYCS in April 2008 and brings knowledge and expertise in the areas of accounting, auditing, finance and strategic management. He graduated from Kent State University and holds a Certified Healthcare Financial Professional (CHFP) certification. Prior to joining MYCS, he had 19 years of experience in the accounting and finance areas, working with a CPA firm and various for -profit companies in Pennsylvania and Ohio. Tom is actively involved in his community’s local soccer association, serving both as the Treasurer and a Coach.

Becky Burkley


Director of Compliance and Regulatory

Becky Burkley

Director of Compliance and Regulatory

Susanna Zawacki


Director of Data & Outcomes

Susanna Zawacki

Director of Data & Outcomes

Susanna Zawacki, MA

Director of Data & Outcomes

Susie joined MYCS in 2018 with extensive experience in quality management and data / statistical analysis reporting, and process and outcome measurement in both the behavioral and physical health care fields.  Having worked in quality and data-related positions in the behavioral health provider and managed care field for several years, she also has a background in social science and juvenile justice research during which she had reports and a journal article published.  Susie holds a Master’s degree in Social and Public Policy from Duquesne University with an undergraduate degree from the University of Pittsburgh. A dedicated volunteer for the Pittsburgh Chapter of The Compassionate Friends, a non-profit bereavement support organization, she serves on the Steering Committee, as newsletter editor, webmaster, and membership database administrator.

Alicia Bisaha


Program Director

Alicia Bisaha

Program Director

Alicia Bisaha MA, NCC, LPC

Program Director of Clinical Development

Alicia joined MYCS in 2005 as a Licensed Professional Counselor and has been working in the field of Behavioral Health for over 27 years. She has a Master’s degree in Community Counseling and a Bachelor’s degree in Sociology from Indiana University of PA. and is a member of the National Board of Certified Counselors. Alicia is also a trained Gestalt clinician who studied at the Gestalt Institute of Pittsburgh. She provides licensure, clinical supervision, training and staff development at MYCS, along with specializing in treating the needs of the LGBTQ community. She enjoys traveling and spending time with family, friends, and her dogs.

Joy Jones


Program Director

Joy Jones

Program Director

Carol Lingsch


Program Director

Carol Lingsch

Program Director

Carol Lingsch, MS

Program Director of Outpatient Adult

Carol joined MYCS in 1991 as a supervisor. Upon obtaining her master’s degree from Buffalo State College, Carol has managed several roles at MYCS over the years She now serves as the Program Director for Adult Outpatient Mental Health Services. Carol enjoys having the opportunity to make a difference in this community.

Karen McKivens


Program Director

Karen McKivens

Program Director

Karen McKivens, BS

Program Director of Vocational and Employment Services

Karen Joined MYCS in 2000 as Supervisor in the MH Residential Programs. She is a graduate of the University of Pittsburgh with a Bachelor’s degree in Psychology and Criminal Justice. Karen has worked in the Behavioral Health and Intellectual Disabilities field for over 24 years. As Program Director of Vocational and Employment Services, Karen and her team are committed to providing support to over 250 individuals with both Mental Health and Intellectual Disabilities in receiving day programming, vocational training, employment, and community volunteer opportunities based on individual needs and desires.

Erin McManus


Program Director

Erin McManus

Program Director

Erin McManus, LPC, NCC

Program Director of Child and Adolescent Services

Erin joined MYCS in 2014 and has worked in the behavioral health field for 16 years in a variety of positions. Erin holds a B.A. in Forensic Psychology from Point Park University and received her M.S. in Professional Counseling from Carlow University. Along with earning her LPC, she is a National Certified Counselor and is clinically trained in Dialectical Behavioral Therapy (DBT). Erin enjoys volunteering and participating with several charitable organizations and events every year and is active in the Pittsburgh Curling Club, often traveling to compete in national competitions. Erin has also exhibited in local art shows in the Pittsburgh area.

Paula J. Siers-Burns


Program Director

Paula J. Siers-Burns

Program Director

Paula J. Siers-Burns, LCSW BSED CAADC CCPG

Program Director of Addiction Treatment and Intervention Services

Paula joined MYCS in 2018 bringing with her a specialty in Addiction Medicine. She is a licensed clinical social worker in the state of Pennsylvania and is a Board Certified Advanced Alcohol and Drug Counselor in addition to being certified competent to counsel in problem gambling. Prior to earning her Master’s Degree at the University of Pittsburgh, she received a bachelor of science degree in Special Education from Slippery Rock University in 1994 and spent ten years providing educational services to children diagnosed with mental health conditions. Paula combines the two degrees as a trainer for the Pennsylvania Certification Board. She is a girl scout troop leader and actively serves in her church.

Amber Vash


Program Director

Amber Vash

Program Director

Amber Vash

Program Director of Residential Services

Amber, a graduate of Duquesne University, has dedicated over 17 years to Mon Yough Community Services. She began in Mental Health Residential Services providing direct care and counseling to individuals with chronic mental illness in a residential setting. In 2014, Amber became the Manager of Mental Health Residential Services, and in 2016, Amber’s position was expanded to include IDD Residential Services. As Program Director of Residential Services, Amber ensures the highest quality of care to each of the 109 MH and IDD Residential consumers.